Last year Location Location was ranked 16th best estate agency in the UK in the awards, which are run by Rightmove and the Property Academy. They’ll have to wait till October this year to find out their new ranking.
Vicky Bibiris, a Partner at the Church Street firm, said: “We’d love to get to number one! We constantly strive to improve the service we offer and remove any stress points for buyers and sellers. We’re very proud to play an active role in community life here and work to help those experiencing hardship.
“Our staff undergo constant training – from weekly one-to-ones to more comprehensive monthly courses. In the past 12 months we’ve already sold more properties than our next two competitors combined.”
Location Location is a permanent donation point for Hackney Food Bank and each year teams up with community website StokeyParents to collect new gifts at Christmas for thousands of children living in poverty.
The Best Estate Agency Guide seeks to raise industry standards by identifying and rewarding those agents that deliver extraordinary results for their customers. It’s compiled using sales and lettings data from Rightmove and more than 30,000 mystery shops by industry experts.
Vicky added: “To have a competition which looks at almost every agency regardless of whether they entered and ranks them by performance and customer service, is a much fairer and more honest reflection of the industry.
“It means that independent estate agencies get the recognition they deserve.”
The study looks at the number of properties sold and let by each agency, the speed of sale, the number of sales which fell through and the number of enquiries dealt with.
Location Location was established by Asad Riaz over 12 years ago and Vicky was quickly promoted to Partner. They don’t tie sellers down to lengthy contracts and strive to provide outstanding levels of customer service.
To search the guide visit: https://bestestateagentguide.co.uk/
Posted 6th July 2018